FAQS

Frequently Asked Questions

  • Size chart is given on every product page and at the bottom of website
  • We accept online payments and COD for orders under INR 2000. You can securely make online payments using credit cards, debit cards, net banking, UPI, wallets, etc. through our payment gateway.
  • Yes, we accept cash on delivery on order under INR 2000. The charges of COD are INR 99 on total bill.
  • We aim to dispatch your order within 24 hours of receiving it and deliver it within 5-8 working days from the date of dispatch. Please note that delivery times may vary depending on the location of your delivery address and any unusual circumstances beyond our control. In case of any delay, we will inform you as soon as possible.
  • No, we do not accept exchanges for size-related issues.
  • Please refer to our Exchange and return policy here.
  • Here are some steps you can follow to make a proper parcel opening video:
  1. • Choose a well-lit area: Find a well-lit area to record your video, either natural light or bright artificial light.
  2. • Position the camera: Place the camera in a stable position, such as on a tripod or a flat surface, to ensure steady recording.
  3. • Start recording: Begin recording the unboxing process from the beginning, making sure to capture each step of the process.
  4. • Show the packaging: Show the packaging in detail, including any logos, branding, or labeling.
  5. • Use a cutting tool: Use a cutting tool, such as a pair of scissors or a box cutter, to open the package. Be careful not to damage the contents inside.
  6. • Reveal the contents: Carefully remove the contents from the packaging and show them to the camera.
  7. • Highlight important features: Highlight any important features or details of the contents, such as their size, color, or functionality.
  8. • Provide commentary: Provide commentary throughout the video, describing your thoughts, impressions, and opinions of the contents.
    Remember to speak clearly and make sure the video is in focus and well-lit throughout the recording and do not pause or cut the video

  • If you have received a damaged product and you have a proper unboxing video then you have to drop your complaint with proper unboxing video at our whatsapp number - +91 8090951095 within 24 hours of delivery.

    We will respond to your complaint within 24 hours.

    If your unboxing video is proper and the complaint is acceptable then we will accept your exchange request.
    After accepting your request you have to ship to the address given below:

    Name – CHIKAN KAAR
    ADDRESS – 166 MI Barra 2, Kanpur, Uttar Pradesh, 208027, near sankat mochan mandir, near by fancy marble
    PHONE NUMBER – 8090951095